Returns & Exchanges

At Ekanga, we want you to love every piece in your home, which is why we offer a 30-day return policy on all eligible furniture and decor items. If your selection isn't the perfect fit, we are here to help you find a better match or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all protective inserts and hardware are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package over any old labels.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.